New IRCTC e–ticketing website and App launched, Know the Details here!
New Delhi, 31/12: The Indian Railways have relaunched their ticket booking website IRCTC. The website is launched as irctc.co.in. The IRCTC Rail connect app is also upgraded.
Railway Minister Piyush Goyal has unveiled a more passenger-friendly version of the IRCTC railway ticket booking website and mobile application.
According to the Railway officials, passengers can now have a more personalized, faster, and seamless ticket booking experience with the new IRCTC website and the upgraded app. They also said the ticket booking experience will be of next level.
The website will now have all details relating to one’s travel in one place.
“Based on an AI platform, IRCTC website will have frequent traveler’s history along with their travel pattern. Before the COVID-19 pandemic, around 73% of tickets for railway travel were booked through the IRCTC website but post-coronavirus around 83% of the tickets are now booked through IRCTC,” said Union Minister Piyush Goyal.
He added, “There are about 6 crore users registered with IRCTC and every minute around 25,000 tickets are booked on the website. On the new website around 40,000 people could log in at the same time and now this capacity has been increased to 5 lakh people/users at the same time.”
Some of the key features of the website are:
1. More customer-friendly interface:
2. Intelligent journey and station suggestions
3. Overhaul of ‘One Stop’ Train selection feature
4. Enhanced train search
At ‘one-click’, IRCTC users will be able to get the following details…
1. Integrated booking of accommodation
2. Last transaction details
3. Refund status of all journeys including cancellations
The new IRCTC website user interface offers…
1. All classes availability & confirmation probability on one page
2. ‘One-Click’ start for booking of selected class and train
3. Predictive entry option for saved passenger details
4. Cache system to give the current status with accuracy and faster speed
5. Improved payment pages for easier selection
6. Prompt for review of journey
